ANW Policies



OFFICE POLICIES

Cell Phone Policy
In order to improve patient care and better serve you, ANW has a NO CELL PHONE policy. Please be courteous to staff and other patients, and turn off your cell phone while you are in the clinic. Thank you for your cooperation.

FINANCIAL POLICIES

Co-pay Patients
Your insurance company requires co-payments for services to be paid at the time of your appointment.  An administration fee will be charged for co-pays not paid within the same business day.

Self-pay Patients
Payment for services are due at the time of your visit.

Late Arrival
If you check in 10 or more minutes late for your appointment, you could be rescheduled at the provider’s request per our policy.

Cancellation Policy
A charge will be applied to your account when 24 hour notice is not given.

SUMMARY NOTICE OF PRIVACY PRACTICES
This notice describes how health information about you may be used and disclosed and how you can get access to this information.

Policy details

IDENTITY THEFT RED FLAG POLICY
The purpose of this policy is to implement security practices to help protect employees and patients of Arthritis Northwest from damages related to the loss or misuse of sensitive information.

Policy details